Last Updated: July 1, 2022 We use your personal information to provide you with the best possible service.
Customer satisfaction is at the heart of everything we do; we are committed to providing high-quality products and services to help every customer be their best, which is reflected in how we value the trust customers place in us regarding the handling of their personal information. Whether you share personal information with us while shopping or visiting our stores, contact us by phone or email, or use our website (“Website”) or mobile application (“App”), we take your trust in us seriously. In this policy, we collectively refer to the Website, App, in-store activities, and your communications with us as the “Services”.
This policy applies to the Services, and any websites, mobile applications, or products that display or link to this policy. This policy does not apply to any websites, mobile applications, services, or products that do not display or link to this policy or contain their own privacy policies.
What Personal Information Do We Collect?
Below are the categories of personal information we may collect and the period for which we retain each category:
Categories of Personal Information We Collect
Identifiers
Identifiers, such as your name, alias, phone number, mailing address and email address, government-issued ID number, IP address, account name or other similar identifier, account credentials, address book entries, date of birth, and postal code.
How Long Do We Retain It?
We will retain it as long as you are our customer and as necessary for legal reasons or to protect our interests.
Business Information
Business information, including purchase and related transaction information, such as your account login credentials and password, payment method (debit or credit card number), purchased goods, modified or customized goods (including size), order status, wishlist item information, items in your online shopping bag or saved for future purchase, items in your signup list, product review information, gift card information, preferred product sizes, brands and other product interests you tell us you like, your membership status, income range, and related information.
How Long Do We Retain It?
We will retain it as long as you are our customer and as necessary for legal reasons or to protect our interests. Information You Share During Your Communication and Interactions with Us
Information you share during your communication and interactions with us may include emails, chat logs, text messages, and phone calls.
How Long Do We Retain It?
We will retain this information as long as we need it to provide you with services.
Demographic Information
Demographic information may include your age or date of birth, gender, postal code, your status as a member, and other information relevant to you.
How Long Do We Retain It?
We will retain it as long as you remain a customer, and as long as necessary for legal reasons or to protect our interests.
Audio and Video Information
Audio and video information, such as video recordings of your visits to our stores or recordings of your calls to our customer service team.
How Long Do We Retain It?
One year, or as needed for legal reasons or to protect our interests.
Location or Geolocation Information
Location or geolocation information includes your device’s location information when using our application (if your device settings allow us to collect this information).
How Long Do We Retain It?
One year, or as needed for legal reasons or to protect our interests.
Information on your internet or other electronic network activity includes internet browsing information, unique device identifiers, cookie identifiers, device and browser settings and information, your interactions with our website, applications, or advertisements, and information about your internet service provider. We may also collect information such as the time and manner in which you access and use our website and applications, including the date and time you visit or use them, websites you visited before and after visiting our website, your browsing patterns and search queries on the website or applications, the pages you visit on the website, the products you view, and the products you purchase.
This website is for persons aged 13 and over only.
We will not knowingly solicit or collect personal information from anyone under the age of 13 (or other legally defined age) without the prior consent of their parent or legal guardian. If you believe that your child under the age of 13 has submitted personal information to us without the prior consent of their parent or legal guardian, please contact [email protected] so that we can take steps to remove that information.
How We Collect Personal Information
We collect personal information in a variety of ways, including direct and indirect collection. For example, we collect information directly from you when you mail letters, send emails to our customer service team, fill out forms on our website, place orders through the website or app, or provide information to team members in our stores. We may also collect your personal information indirectly through automated means, such as when you interact with our website or use our app, we may use relevant technologies to collect information about how you use the website or app. Additionally, we may obtain your information from third parties, including our affiliates and subsidiaries, social media platforms, or advertising partners.
Links to Other Websites
Links to other websites and services. Our websites and applications may provide links (embedded or direct links) to websites, content, or videos maintained by third parties. We are not responsible for these linked websites, content, or videos, nor have we reviewed the privacy practices of these third parties. We recommend that you review the privacy practices of any third-party websites you choose to access.
Contact Us
If you have any questions about this policy or our privacy practices, please contact us as follows:
Company Name: Pingchang County Jiajia Daily Necessities Store
Company Address: No. 3-1-2, Phase II, Central City, Jinbao Street, Pingchang County, Bazhong City, Sichuan Province
Email: [email protected]
Updates to this Policy
We may revise this policy from time to time and may apply any modifications to previously collected information to the extent permitted by law. Please be sure to check for updates to this policy. Each version of this policy will indicate the last updated date at the top. If we make significant changes to this policy, we will notify you, for example, by posting the updated policy on the website or application, and/or as required by applicable law.